Emergency

Our After-Hours Emergency Number Is:  
1 (204) 272-8799 ext.9

• If you have an emergency during business hours*, call your Property Manager or dial 0 for reception.
• *Our office hours are Monday to Friday, 9:00 a.m. to 5:00 p.m., the office is closed outside these hours, on weekends and holidays.

What is an Emergency?
Fire, Medical or Police Emergency: 9-1-1

Call Imperial Properties for these emergencies:

• Flood, leaking pipes, roof leak, sewer back up
• No heat
• Elevator not working
• Parkade door not functioning
• Building security seriously compromised
• Power failure: call Manitoba Hydro (204) 480-5900
• No water: call City of Winnipeg #311

Non-Emergency Situations
The following situations should be dealt with during regular business hours:

• Objects dropped down elevator shaft
• Parking passes needed
• Car parked in your assigned parking stall
• Lost keys or fobs
• Moving in or out
• Intercom changes
• Intercom not working
• Garbage not picked up
• Vehicle ticketed
• Vehicle towed (call local Bylaw enforcement agency)
• Barking dog (call local Bylaw enforcement agency)
• Administrative requests

Call Police at your local non-emergency number:

• If you have problems with noisy or unruly residents or visitors;
• If your vehicle is broken into or vandalized.